Store Dashboard Use Case Library

These scenarios show how Store Dashboard services can be combined. Adapt the sequence to the merchant's systems, approval model, and enabled product set.

Launch an AI Shopping Assistant

Services: Catalog, Agentic Readiness, MCP, ARP, Router, Agents, Chatbots.

1. Synchronize and validate a pilot catalog.
2. Run an Agentic Readiness report.
3. Install the required MCP server and agent.
4. Apply ARP rules and route only approved catalog tools.
5. Connect the flow in Agentic Commerce.
6. Publish through Hosted Chatbot or WhatsApp.
7. Test search, cart, denial, failure, and escalation paths.

Improve a Low-Quality Catalog

Services: Catalog, Enrichment, Hyperpersonalization.

1. Use Catalog Overview to find missing text, images, and tags.
2. Run Instant Enrichment on representative products.
3. Review quality and cost.
4. Create a reusable enrichment job for the approved segment.
5. Use resulting tags to prepare a campaign.

Automate Supplier Replenishment with Approval

Services: Procurement, Agentic Payment, MCP, Agents.

1. Configure inventory reorder data and suppliers.
2. Allow an agent to prepare supplier requests through approved MCP tools.
3. Collect and review quotes.
4. Require human approval for the selected order.
5. Approve payment through the configured provider or wallet.
6. Track shipment, receipt, and reconciliation.

Pilot a New Agent Safely

Services: Marketplace, Agents, ARP, Router, Diagnostics.

1. Install the agent only in a pilot store.
2. Review its dependencies and tools.
3. Create restrictive ARP and Router rules.
4. Run readiness and end-to-end tests.
5. Monitor failures and blocked requests.
6. Expand to other stores only after approval.

Add WhatsApp Commerce

Services: Chatbots, Catalog, MCP, ARP.

1. Create a chatbot for the store.
2. Connect only the required catalog tools.
3. Create a WhatsApp connection.
4. Configure callback URL and verify token in Meta.
5. Test webhook delivery and customer escalation.
6. Publish the Meta application when production requirements are met.

Migrate a Catalog Integration

Services: Catalog Integrations, Extensions, Diagnostics.

1. Establish the current source of truth and external identifiers.
2. Install or configure the replacement adapter.
3. Synchronize a controlled product subset.
4. Compare data quality and inventory state.
5. Test duplicate, retry, and out-of-order events.
6. Cut over writes and keep a rollback window.

Introduce a New Payment Provider

Services: Marketplace, Agentic Payment, Agentic Commerce.

1. Install the provider template.
2. Configure a non-production instance.
3. Connect it to a test flow.
4. Validate success, decline, timeout, and reconciliation behavior.
5. Enable production and set primary only when intended.

Create a Tagged Campaign

Services: Enrichment, Hyperpersonalization, Catalog.

1. Enrich products with approved classification tags.
2. Review tag coverage and product availability.
3. Create the campaign with product, tag, message, and offer details.
4. Activate it for the approved window.
5. Pause it if inventory, price, or policy changes.

Incident Response for an External Tool

Services: MCP, ARP, Router, Agents.

1. Disable the affected agent or MCP configuration.
2. Block or reroute traffic at ARP or Router.
3. Rotate compromised credentials.
4. Review request, failure, and blocked-event records.
5. Test a corrected configuration in a pilot path.
6. Restore service gradually.

Operating Principles

• Keep store boundaries explicit.
• Prefer least-privilege access.
• Separate preparation from approval for sensitive actions.
• Test failure and rollback paths.
• Use stable identifiers and idempotent integrations.
• Monitor usage, diagnostics, and execution failures.
• Assign a business and technical owner to every production capability.