Hosted Chatbots

Hosted Chatbots expose store assistants through managed public endpoints.

A hosted channel includes an associated chatbot, public key, public URL, enabled state, and creation record.

Launch Checklist

• Confirm store and chatbot ownership.
• Review enabled tools and permissions.
• Test product, cart, order, denial, and escalation behavior.
• Verify that internal configuration and secrets are not exposed.
• Add abuse, rate, and monitoring controls.
• Enable the public endpoint only after approval.
• Document how to disable the channel during an incident.